Coastwide Solar - 5 Year Whole of System Warranty

Independent from and in addition to the Product Warranties provided by the component manufacturers and any warranties implied or specified under Consumer Law, Coastwide Solar also provides a 5 Year Whole of System Warranty. 

What it covers:

If during the first five years of operation, your system suffers a fault or defect in relation to the products supplied then Coastwide Solar, will rectify your system at no cost to you. Coastwide Solar will also rectify any damage or workmanship issues, caused by its employees or contractors during the installation process for a period of 5 years. This covers all related costs in relation to repair and/or replacement of components and/or damage and the associated on-site labour.

What is not covered:

Damage caused to the system by weather or natural events (we recommend that you have your solar system covered under a home insurance policy to cover such events). Fault or damage caused by external factors or events (for example vandalism). Faults or damage caused by tampering with or repair or modification by a party other than Coastwide Solar. Items that are visual in nature or do not affect the performance of the system. Faults or damage caused by the electricity grid. Faults or damage caused due to failure to follow system maintenance guidelines correctly (system maintenance is required at least every two years). Non-compliance with operating instructions. Incidental or consequential loss in relation to a fault or defect.

What happens after 5 years:

In the event of a fault or defect, you can still rely on the product warranties provided by the manufacturers of the components supplied as part of the system.  For example - Solar Panels typically have a 25 year performance warranty and 10 year product warranty. Coastwide Solar is still your first point of contact and will provide assistance in obtaining warranty resolution from the relevant manufacturer. Manufacturer warranties may vary so you should consult the relevant warranty documentation in relation to the specific products you are considering for full details.


Product Warranty documents are available below. Please contact us if you provide additional information.


Product Warranty Documents:




Call in meet our team and view our showroom 

Tel:07 5520 0034 Burleigh Heads

Tel:1300 776 446 Kingscliff NSW

Monday to Friday 9:00am - 5:00pm

Head Office

19/9 Greg Chappell Drive, Burleigh Heads,

QLD 4220

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Queensland Electrical Licence Number: 81371


Providing Solar Power and Tesla Powerwall Systems for South East Queensland, All Gold Coast Region & Northern NSW - Arundel, Ashmore, Benowa, Bilinga, Bonogin, Broadbeach Waters, Bundall, Burleigh Heads, Carrara, Coolangatta, Coombabah, Coomera, Currumbin, Elanora, Helensvale, Hope Island, Jimboomba, Labrador, Main Beach, Mermaid Beach,  Merrimac, Miami, Molendinar, Mudgeeraba, Nerang, Ormeau, Oxenford, Pacific Pines, Palm Beach, Parkwood, Pimpama, Reedy Creek, Robina, Runaway Bay, Southport, Tallebudgera, Tugun, Upper Coomera, Varsity Lakes, Banora Point, Ballina, Bogangar, Brunswick Heads, Casino, Cabarita, Kingscliff, Kyogle, Lennox Head, Lismore, Mullumbimby, Terranora and more....